SHIPPING & RETURNS
We offer international shipping worldwide, however there are some countries with different laws and regulations on the importation and distribution of our products. Consequently , we have certain shipping restrictions on a number of products that we know to be illegal in the country in which the restriction is in place. As we are not legal specialists we insist for all customers to check the legality of the product before placing any order. If by any chance your order does not arrive within 21 business days you will qualify for 1 free reship.
standard delivery times:
We offer a number of delivery options for you when you purchase items on our website and delivery times vary depending on which option you select.
Post office-Unkown delivery time. Free
standard shipping- Delivery takes 3-5 working days. Cost min $35.00
Express overnight- Same day Delivery. Cost min $50.00
Note that the shipping cost depending also on the overall weight of your package.
We ship all orders using discreet plain packaging along with tracking numbers. Our packages doesn’t require any supplied signature upon arrival of the shipment and are track able in detail to the delivery address. For wholesale orders shipping is free of charge.
In fact, we make sure that all our products are packaged inside silver foil bags which are heat sealed to protect the contents of your order. These are doubled packaged inside an ultra strong and durable jiffy envelope which is then taped at both ends to avoid any unwanted or accidental opening of the parcel in the transit. We do our upmost to ensure that your package is delivered safe and sound without any damage and where necessary we may also add an extra layer of bubble wrap around your products to keep them safe. The outer packaging is plain, simple and discreet with absolutely no branding or reference to where the parcel may have been sent from. We always make sure that the correct postage has been paid and this will clearly be displayed on the front of your parcel when it arrives.
We use mostly usps, FedEx , DHL or EMS services for the shipment of your order. Wholesale orders can take 48-72 hours or 3-5 days depending on the country. Please note these times are not guaranteed by us.
we understand that situations may arise and you may like to have a refund. If you no longer want your products after making payment, we will refund your money back after purchase without asking any questions only if the package sent to you is in good conditions. We appreciate your understanding.